When a payment of fee is made to IndiaFilings, the fees paid in advance is retained by IndiaFilings in a client account. IndiaFilings will earn the fees upon working on a client's matter. During an engagement, IndiaFilings earns fee at different rates and different times depending on the completion of various milestones (e.g. providing client portal access, assigning relationship manager, obtaining DIN, Filing of forms, etc.,). Refund cannot be provided for earned fee because resources and man hours spent on delivering the service are non-returnable in nature. Further, we can't refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order. Under any circumstance, IndiaFilings shall be liable to refund only upto the fee paid by the client.